“Susan Drumm has exceptional abilities to understand the deeper context of a situation and to effectively lead one through a process of personal discovery, ultimately unlocking the most effective ‘mindset and heartset’ for success. Through my work with her, I have a drastically improved my understanding of the decision-making framework and processes that have guided me throughout my life. I’d recommend working with Susan to anyone who desires better outcomes – She’s a star!” – S.G., Chief Investment Officer, Private Equity Investment Firm
“Time and time again, I have left my sessions with Susan significantly impressed with her insight, openness, and ability to help me identify the root of my challenges and then work through me to manufacture a high impact response. Her work seems to operate between two fields: one being high level vision and inspiration and the other being relevant day-to-day tactical actions for real change.” – M.H., Managing Consultant, Strategy & Leadership Consulting Firm
“As a result of the coaching, I feel that I am able to engage with all members of the senior management team in authentic conversations, and there has been a significant turnaround in my job satisfaction. Changes I have made in how I deal with conflict, identifying issues early, and taking responsibility for my mindset, have been noticed by my colleagues and have impacted the team in a positive way. The coaching drew me out of my shell and pushed me to recognize the critical behaviors that influenced my interactions and prevented me from contributing as effectively as I wanted. Overall, the process has had a profound impact on me, both professionally and personally.” – D.M., VP Research, Biotech Corporation
“Not long ago, I found myself wandering around in a mid-career desert: unsure which direction to go in, a little bit on auto-pilot, nagged by the question ‘Is this really what I want to do?’
Since working with Susan, I have felt my perspective shift from ‘auto-pilot’ to ‘auto-focus’ — her insight, skill and guidance have inspired me to be fully present in my career while remaining focused on the future. Susan skillfully leads you through a process of discovery about yourself that is at one and the same time rigorous, thought-provoking, and genuinely fun.” – E.D., Senior Project Manager, Electronic Publishing Corporation
“Susan has a remarkable ability to identify and cull out a kernel of truth in a particular situation, to shed new light on it, and change the way I think about it. This helped me reach a productive approach to handling the challenge. In addition to her acute insight into people, she brings all the tools and intellectual discipline she has accumulated over her career as a coach, but she also requires accountability on my part, as her client.” – C.D., former In-house Counsel, Global Food & Beverage Corporation, turned Entrepreneur
“Through the coaching, I’ve come up with a customized time management system that is far better for me than anything in the marketplace because it’s tailored to my individual strengths, style and temperament. Now, my planning takes minutes a day and my ‘to-dos’ are so well organized that nothing slips through the cracks.” – B.J., Founder and Managing Director, Private Equity Firm
“Susan’s greatest skills as a coach are her ability to ask pointed questions (‘Great, so what two things can you do between now and when we meet next to make that happen?’) and her ability to delineate a problem in a way that makes it easier to understand and address. I chose Susan as a coach because she has created a meaningful life for herself and I believed she could help me do the same. My life is better as a result of work I have done with Susan and I am confident I am becoming the person I want to be.” – A.M., COO, Investment Management Firm